The Sugar Beats

Question 1

What is the cost of a ticket?

Answer

Ticket prices vary from show to show, though the Axelrod PAC works very hard to keep the price of tickets as low as possible. For comparable professional musical theater, the Axelrod PAC prices are significantly less than other NJ theatres. As with all things in life, prices are subject to change.

Question 2

Are there fees attached to purchasing tickets?

Answer

There is a $4 transaction fee for all credit card orders - at the box office, over phone, & online. There is a $2 fee PER TICKET for online purchases only. Tickets purchased in person with cash or check are not subject to any additional fees.

Question 3

May I bring my toddler with me to the theater?

Answer

The Axelrod PAC does not permit children under four years old in the theater (unless it’s a children’s show). Toddlers or infants may not sit on the laps of their parents.

Question 4

What are the box office hours?

Answer

The box office is open Monday through Friday from 10 AM to 4 PM. Patrons calling by phone are welcome to leave a message which will be returned promptly during next scheduled box office hours. The box office is open two hours prior to all performances. The box office is closed on most national and religious holidays.

Question 5

What is the exchange or refund policy of the theater?

Answer

For patrons who cannot attend a show for which they’ve purchased tickets, exchanges are always available for a future show credit. Exchanges must be arranged prior to the performance for which patron has purchased tickets. No exchanges are granted after scheduled show date. There are no charges for exchanges. All sales are final. Ticket purchased cannot be refunded.

Question 6

What should I do if I’ve misplaced my ticket or forgotten to print it out at home?

Answer

The box office staff will be happy to reprint your ticket. Be sure to bring a valid photo ID.

Question 7

Will the show be cancelled due to snow or bad weather?

Answer

As the old adage says, “The show must go on!” The Axelrod PAC will do everything possible not to cancel performances. If you are fearful of weathering a storm to get to the show, call the box office prior to the show and arrange an exchange. Remember, exchanges after a show date are not possible.

Question 8

Is there a theater dress code?

Answer

Patrons should dress neat casual: comfortable but tidy. Gala concerts are a bit more fancy, of course.

Question 9

May I take photos or videos during a show?

Answer

Photography and videography are strictly prohibited at all performances.

Question 10

Dare I ask about theater etiquette?

Answer

Emily Post could very well be seated two rows behind you, so let’s cover some basic etiquette for the theater. Audience members have to respect not only their fellow patrons who have also purchased tickets to see the show but also the performers on the stage. Remember: if it’s not a film, the actors can hear and see you! Theatergoers who talk during a performance will distract actors onstage as well as Ms. Post in Row C. Lights from cell phones are equally annoying and (most likely) unnecessary. Please turn off cell phones prior to all performances. If you’re a doctor on call, silence it. If—heaven help you—your cell phone rings in the theater, silence it immediately: do not answer it and say “I can’t talk right now, these people in the theater are staring at me!” If you think you’re going to need a cough drop or hard candy, please unwrap it before the performance. In the heightened silence of a dramatic moment, crinkling cellophane can disrupt the entire room. So, do your very best to not talk and to keep young (or young at heart) theatergoers quiet. If another patron is being disruptive, please seek out an usher to intervene. The house staff is available throughout the performance to assist patrons and to ensure that everyone enjoys the show.